Mix and Match

Help & FAQs

Need some more help? Explore our detailed FAQs for quick solutions. Your journey to mindful wellness starts here!

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Where is my order?

Thanks for your order with Liforme! You can login into your Liforme account to see your order status or click the link in your order confirmation email to view order updates.

We aim to get your Liforme mat to you as quickly as possible! Our warehouse teams process all online orders from Monday to Friday and we aim to dispatch all in stock orders within 1 working day of purchase. Orders placed on a Saturday or a Sunday will be dispatched on Monday, or the next working day. To ensure delivery within the specified time frame, orders must be placed by 12pm UK time. Once your order is dispatched from our warehouse, you will receive an email with your tracking details and courier information. If you made a pre-order, please see your order confirmation email for confirmation of when to expect your delivery.

If you are still having trouble checking that status of your order, please feel free to get in touch with our friendly customer service team who’ll be happy to help!

Do you ship to my country?

Please select your country from the list below to find out more about the delivery services, times & costs that we can currently offer for your destination.

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What is the difference between the Liforme mats?
How much is shipping?
How can I care for my Liforme Yoga Mat?
How can I become an ambassador?
Do you ship to my country?
How much is shipping?
What is the difference between the Liforme mats?
How can I care for my Liforme Yoga Mat?
How can I become an ambassador?

How can we assist you?

Product Help

Have questions about our yoga mats, accessories, or collections? Need guidance on selecting the perfect mat for your practice? We’ve got you covered! Contact us for comprehensive product information and expert advice.

Order Support

Facing issues with an order, shipping, or delivery? Our support team is on hand to ensure a seamless and stress-free experience. Reach out for assistance with tracking, returns, or any order-related concerns.

Sustainability Initiatives

Curious about our commitment to sustainability and eco-friendly practices? Learn more about our efforts to reduce environmental impact and create products that align with your values, and leave the world a better place.

Ambassador Enquiries

Interested in collaborating with Liforme? Whether you’re a yoga studio, influencer, or organisation sharing our vision for mindful living, let’s explore potential partnership opportunities together.

Business Hours

Our usual business hours are Monday to Friday 9am-6pm, UK time.

Need more help? Then get in touch

We’re always here to help!

if you have a customer service related query, please kindly refer to our helpful FAQs on this page or use the contact form above to contact us.

If your query is regarding wholesale opportunities, please click here

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